terms
& conditions

Seamless subscription!
Professional service!
Fast onboarding!

Terms & Condtions

TERMS & CONDITIONS (SHORT VERSION) – 2026

The Mercury Buliding (KCD Capital Partners Limited)

  1. Agreement

By ordering our services, you agree to these Terms. A contract is only formed when we confirm your order in writing.

  1. Services
  • Services depend on your requirements and availability.
  • We may refuse or cancel orders if necessary (e.g. compliance checks or operational issues).
  1. Pricing & Payment
  • Prices are shown before VAT (unless stated).
  • Payment must be made in advance (monthly or annually).
  • Late payments incur a €50 monthly fee.
  • Some fees and deposits are non-refundable.
  1. Using Our Services
  • Services are provided with reasonable care, but we cannot guarantee they will always be uninterrupted.
  • We may suspend services if:
    • Payment is overdue
    • Required documents are not provided
    • Operational or technical issues arise
  1. Mail & Address Services
  • You may only use our address while your subscription is active.
  • All mail and deliveries are handled at your own risk.
  • We are not responsible for loss, delays, or damage.
  • Storage limits apply (typically 30–60 days). Items may be destroyed after this period.
  • Extra charges apply for forwarding, storage, and additional names.
  1. ID & Compliance (Legal Requirement)
  • You must provide valid ID and proof of address.
  • We may verify your details using third parties.
  • If you do not provide required documents, we may suspend or cancel services without refund.
  • We are legally required to report suspicious activity to authorities.
  1. Cancelling Your Service
  • You must give at least 30 days’ written notice.
  • Early cancellation may include additional fees.
  • Any eligible refunds are processed within 30 days.
  1. Our Right to Cancel

We may cancel services:

  • With 14 days’ notice, or
  • Immediately for non-payment or breach of terms
  1. Liability
  • We are not responsible for:
    • Business losses or lost profits
    • Lost or delayed mail
    • Service interruptions or third-party issues
  • Our total liability is limited to the amount you paid us.
  1. Events Outside Our Control

We are not responsible for delays caused by events such as natural disasters, strikes, or government actions.

  1. Data Protection

We handle your personal data in line with GDPR and Irish law. Data is only used to provide services and meet legal obligations.

  1. Address Services (Important)
  • Registered office service is for official/legal mail only.
  • Services require full compliance and an active subscription.
  1. General
  • Irish law applies.
  • Any disputes are handled in Dublin courts.
  • Office visits are by appointment only.

 

For a copy of our full terms and conditions please get in touch.

Have a query?
Get In Touch
We are always here to help!

Please ensure that you submit the correct email address and phone number, so that we can reply to you promptly and without delay.

13 + 4 =

By submitting this request, you expressly consent to receive communications from a representative of The Mercury Building via email and, where indicated, by telephone. For further information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

Please note: We truly value your business and appreciate you taking the time to get in touch with us. We will reply to all enquiries as soon as possible, however during busy periods your patience is appreciated as responses may take a little longer.

 

 

Important: Access to our offices is permitted during operating hours only and is strictly by appointment, ensuring availability, zero waiting time and security at all times.

 

Follow Us 

Don’t miss out! subscribe to our mailing list and be the first to hear about any latest news, updates, and exclusive insights from The Mercury Building.

Join Our Mailing List

13 + 11 =

Customer satisfaction at The Mercury Building reflecting trusted and professional service
Customer satisfaction at The Mercury Building reflecting trusted and professional service
Customer satisfaction at The Mercury Building reflecting trusted and professional service
Our Adddresses

Head Office:
The Mercury Building,
Aughrim Street,
Stoneybatter,
Dublin 7,
Ireland.

UK Sales:
Berkeley Square
Mayfair
London
United Kingdom

 

Contact us

Dublin:   + 353 1 90 61 007
London: + 44 203 740 1130

For security and to avoid unwanted emails, please contact us through our "Get In Touch" form and we will reply to you without delay.

WhatsApp: Reserved strictly for consultation purposes

Opening Hours

Mon - Wed: 9.00am - 6.00pm

Thursday: 9.00am - 7.00pm (Late Opening)

Friday: 9.00am - 5.00pm

Closed: 1.00pm - 2.00pm daily

Sat/Sun & Public Holidays: Closed

 

All Rights Reserved Copyright © 2026
KCD Capital Partners Ltd is a Department of Justice in Ireland authorised TCSP

Popup Image